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Contact Information Technology

Campus Technology is here to help you solve problems relating to Information Technology, Academic Technology, and Audio-Visual Services. 

Please see our Frequently Asked Questions and tutorials on FreshService here. If you do not find the answer you need, please submit a support request and we’ll respond as quickly as we’re able.

FAQs  Submit a Support Request

If you are unable to submit a request or find an answer on FreshService, you may contact us at: 978-232-2072 (on-campus dial ext. 2072) and/or

Walk-in support service area
IT Department, College Hall lower level
9 a.m.–5 p.m.

Audio Visual Services

All event and AV requests must be entered in the College’s Event Management System (EMS). Students and adjunct faculty are required to work directly with a full-time staff or faculty member to register a request during traditional office hours—Monday through Thursday, 8:30 a.m.–5:30 p.m., and Friday, 9 a.m.–5 p.m. For more information or questions about the process, contact the AV Services team at 978-232-2152 or