FAQs

When your E-Bill is posted, you will receive an email from the Bursar’s Office that will instruct you to log into your Workday account and select the Finances Tab in your menu to view your bill.

Students:

• Log into your Workday account
• Click on the Finances tab in either “Your Top Apps” or from the MENU bar
• Click on View Statement
• Select the appropriate Academic Period

Parents:

To view the Workday Third Party User Account (Formerly Parent Portal):

• You will first want to activate your account from the email you received when your student granted access to the Friends & Family portal.
• Log into Workday using your unique user ID that was emailed to you when your student added you to “Friends & Family”.
• First time users will want to follow the directions from the email to create your password.
• Select “View Statement”
• Choose the Academic Period you wish to view
• Click OK

If you are experiencing any issues on the Friends & Family portal, you can create a Freshservice Ticket to our IT Deparment.

Please Note:  A Friends and Family contact in Workday refers to a designated individual, such as a parent, guardian, family member or friend.  Students can add F&F contacts to their profile and grant them limited access to view specific information or perform certain actions on their account.  The student must grant permissions access to the F&F contact record.  This does not automatically grant access to the F&F to view their account on our Payment Portal Nelnet.  The student must also provide “Authorized User” access to F&F members to Nelnet in order to submit a payment on their behalf.

Students can view the job aids and videos to ensure access is set up accurately. Choose the video or job aid for Friends & Family, Emergency & Third Party.

Once you have been granted access as an “Authorized User” in Nelnet, you can log directly into Nelnet to view your student’s account activity and submit a payment, or establish a payment plan on their behalf.  Students can authorize up to 10 users on their Nelnet Account.

An email notification will be sent when charges are applied for the upcoming semester, based on the timeframes below:

• Fall Semester—Typically around July 1
• Spring Semester—Typically around December 1
• Summer Semester—Typically the second week in April, or after student has registered

The below list indicates when bills are typically due; however, each billing statement will have the due date listed to account for any potential changes in scheduling.

• Fall bills are typically due August 1.
• Spring bills are typically due the first week of January.
• Summer bills are typically due prior to the start of the session.

Payment options:

• Online – Payments can be made online through Nelnet with a debit/credit card or ACH web check payment from your checking or savings account. Please note: Endicott College offers free e-payments form your checking or savings account; however, Debit/Credit card payments are subject to convenience fees. Students can log into Nelnet via their Workday account. Parents must have been given authorization from your student to add authorized users to submit payments.
• Wire Transfer – Flywire and Convera have partnered with Nelnet to make international payments easier. Please log into your Nelnet account and choose between these two different options within the payment method.
• Payment Plans - Endicott College provides an interest-free, debt-free way to spread tuition payments over a number of months through our partner, Nelnet Campus Commerce. The payment plan offers a 5-month payment plan beginning in the Fall semester on July 1 and a 5-month plan for the spring semester beginning on December 1. The payment plan is not a loan so there are no interest payments, only a low enrollment fee.
• Loans – Students and parents can borrow additional funding through one of the commonly used private loan options.
• Mail – If you are mailing your payment, please be sure to indicate the student’s name and ID number on your correspondence. Checks can be mailed to Endicott College, Attn: Bursar’s Office, 376 Hale Street, Beverly, MA 01915. Please be aware it may take up to 10 days for a check to be processed.

Endicott College is partnered with Nelnet Campus Commerce to process our E-Payments, payment plans and student refunds. Nelnet provides students and families secure, real -time access to their accounts. Students will have access to Nelnet via their Workday account through a Single Sign On (SSO) process when they click on the “Pay my Bill” link. The student can grant access to an Authorized Party so that they can view, establish a payment plan, or submit a payment on behalf of the student. Students can authorize up to 10 parties’ access to their account on Nelnet.

Yes. Endicott partners with Nelnet Campus Commerce to allow you to spread your payments into a 5 month payment plan each semester. For more information or to enroll please see our webpage on Payment Plans.

Endicott College is committed to being transparent about its billing and payment policies/procedures and collection requirements. We want our students to be aware of these policies and thus their responsibilities. Our goal is to help our students understand the cost of their education and the financial policies associated with their enrollment at the College.

While information is available on the College’s website, to further support transparency about financial costs and policies, the College will require students to complete a Financial Responsibility Agreement (FRA). Under this agreement, each will acknowledge and agree to their financial obligations and understanding of the related financial policies of the College. The FRA, in conjunction with our website, eBill, letters and other documentation, helps define the College’s expectations for payment and allows us to clearly inform students of our policies related to billing, late payments, IRS Form 1098-T, etc.

As each semester’s registration is considered a separate commitment for which a student must accept financial responsibility, the FRA must be completed online on your Workday Student onboarding every semester prior to accessing your course enrollment. If a student chooses not to complete the FRA, they will not be permitted to participate in the course enrollment process.

Information on the Endicott College Student Health Insurance Plan and waiver or enrollment processes can be found on the University Health Plans website. Please read the entire landing page for important information regarding the plan as well as insurance requirements your plan must meet to complete the waiver form. You can either waive or enroll in the Endicott College sponsored student health insurance plan by clicking on the appropriate link on the left side of the web page.

The waiver deadline is August 1. For more information about the student health insurance, go to University Health Plans or call 800-437-6448.

Find information on the College sponsored health insurance plan, including information on cost, waiver dates and plan coverage.

Endicott College uses Workday for their student platform. Students will have access to update their Friends and Family (F&F) profiles during onboarding so that they can grant permissions to individuals to view many aspects of the student account. A student must grant Third Party permissions to the F&F contact. Please refer to the Workday student aids for directions. In addition to granting Third Party Permissions, the student must also grant permission on their Nelnet account so that their F&F designees will have access to submit payment or establish a payment plan on the student’s behalf. The student can grant access under “Authorized Party” on their Nelnet Account for up to 10 individuals.

Go to Gull Card to add funds.

Students and families may be eligible for tax credits for payments of tuition and qualified fees. Learn more about the tax credits and the Internal Revenue Service Form 1098T that will be sent to all enrolled students.

Please view the information provided on the Tax Relief Act/1098T page to answer many of your questions regarding this important tax document.

Download the Student 1098-T form.