Q 1: Where is the Gull Card Office located? When is the Gull Card Office open?
The Gull Card Office is located on the Garden Level of College Hall with the IT Help Desk. Office hours are 9:00 a.m. to 5:00 p.m. Monday-Friday. The office is closed on weekends and observed holidays.
Q 2: What do I do if I lose my Gull Card?
We understand that occasionally it might be misplaced. While you're searching for it, you may now go to the Endicott Gull Card site to deactivate your card. All your accounts and meals will be frozen. When you've found it, just log-in once again to remove the hold. Still can't find it? Stop by and we'll print you a new one (the replacement fee will apply see Q 3.).
Q 3: How much does it cost to replace my Gull Card?
If the card has been lost the replacement cost is $25. If your Gull Card is broken, the replacement cost is $10 only if you bring in the remaining pieces. Otherwise, the cost is $25. Fees are charged to your bill in the Bursar's Office.
Q 4: Where can I add money to my Gull Card?
There are several options for adding money to your Gull Card:
Online with Credit Card - Gull Card deposits can be made online with MasterCard, American Express, or Visa. (Discover is not offered). If you choose the credit card option, you will be assessed a non-refundable convenience fee which varies by our vendors based on the amount. The College will no longer accept credit card transactions through the mail, in person or over the phone. Endicott College does not receive any part of this convenience fee.
Online with ACH - Gull Card deposits can be made on-line with an ACH transaction from your checking or savings account. There is no fee for this service.
Mail - Gull Card deposit checks can be mailed to the College using the Gull Card Deposit Form found on the E-Bill and Payment Options web page. Do not mail Gull Card deposits to the lockbox.
In Person - The Bursar’s Office will accept cash, checks, money orders, or cashier checks.
PHiL Stations – Located at the Callahan, Library and Life Science and Business Building.
Q 5: Is it possible to add funds to my daughter/son’s Gull Card by telephone?
No – credit card transactions can only be done online.
Q 6: Where can I use my Gull Card to make purchases?
The Bookstore, Copy Center, Mail Center, Dining Hall, Einstein Bros. Bagels, The Courtyard Cafe, the Halle Library photocopiers and printers, campus vending machines and laundry machines (except for Standish Hall) as well as our off-campus locations all accept the Gull Card as payment.
Q 7: What does the Gull Card give me access to?
The Gull Card can only be used to gain access to the Post Center, the Main Gate, and your individual residence hall. Commuter students have access to the Main Gate until 11 p.m. After hours, commuting students will be required to check in with Campus Safety before entering campus.
Q 8: What is the difference between Flex dollars and Card Cash?
Flex dollars are the funds that come with each meal plan and can only be used at the Dining Hall, Courtyard Cafe, Einstein Bros. Bagels and the Lodge. Each time you pay for food using your flex dollar account, your remaining balance will be displayed on the card reader at the cashier/checkout station. You can also check your balance by inquiring at the Gull Card office at College Hall. Flex dollars cannot be used on vending machines.
Funds cannot be added to the flex dollar account. Card Cash can be used for many things around campus, including vending machines, laundry machines, photocopiers and printers at the Halle Library, and to make purchases at the Endicott College Bookstore, Copy Center, Mail Center and at the various off-campus locations.
Q 9: What happens if my card doesn't work?
If your card does not work, stop by the Gull Card Office located at College Hall or call (978) 232-5234.
Q10: What do I do if I find my card after having it replaced?
Once your Gull Card has been replaced your old ID is inactivated. It will not work anywhere on campus.
Q11: Will I keep the same card for all four years?
Yes, you will keep the same Gull Card for all four years at Endicott.
Q12: What happens to my accounts at the end of the semester? At the end of the year?
At the end of the fall semester, any flex dollars left on your account will be carried onto the spring semester. At the end of spring semester, any flex dollars remaining in your account will be lost. Your Card Cash will always remain in your account unless you leave or graduate from the College.