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Dispute / Grievance / Complaint Submission Process

Endicott College is an affirmative action/equal opportunity employer and is committed to the principles of equal employment and complies with all federal, state, and local laws and regulations advancing equal employment. The College's objective is to employ individuals qualified and/or trainable for open positions by virtue of job-related education, training, experience, and qualifications without regard to sex, race, religion, color, age, physical disability, sexual orientation, national or ethnic origin or citizenship, veteran status, genetic information, pregnancy, or any other status protected by law.

In compliance with Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, the College does not discriminate on the basis of race, creed, color, religion, sex, sexual orientation, gender expression, disability, age, marital status, national origin, ethnicity or veteran status, or on any other basis prohibited by federal or state law, in the employment or in the application, admission, operation, participation, access and treatment of employees and students in any of the College’s programs and activities.

Below are links to resources for students, faculty, and staff or any member of the Endicott community concerned with discrimination, harassment, academic quality, academic integrity, institutional policies, institutional procedures, or other institutional matters.

For Title IX and Endicott College’s Response to Sexual Misconduct click here or contact:

Christy Galatis

For Endicott’s Accessibility Policy and Processes click here or contact:

The Center for Accessibility Services at or the Division of Academic Success front desk at 978-998-7769

For Website Accessibility click here or contact:

For the Endicott College Faculty Associate (ECFA) Grievance Process see:

The ECFA 2022-2025 contract Article XXI, Grievance Procedures available through Human Resources and the Provost Office.

For Endicott’s Grievance or Complaint Processes see below:

Filing an Internal Grievance or Complaint
Any employee of Endicott College, including faculty, staff, contractor, administrator, or student, should report an incident of discrimination, harassment, academic quality, academic integrity, institutional policies, institutional procedures, or other institutional matters in writing, phone, or in person, to an employee at the manager level or to any official of the College with whom they feel comfortable. Complaints may also be referred directly to Human Resources: 978-232-2086.

The investigation of complaints will make confidentiality a priority throughout the process.

Retaliation towards any individual who either files a complaint or participates in the investigation of a complaint will not be tolerated and is subject to disciplinary measures. Any individual who feels they have experienced retaliation should contact human resources.

State and Federal Agency Complaints
Complaints may also be filed with the following agencies within 300 days from the date of the alleged violation.

United States Equal Employment Opportunity Commission
JFK Federal Building, Room 475
Boston, MA 02203

Massachusetts Commission Against Discrimination
1 Ashburton Place, Rm 601
Boston, MA 02108