Students Campus Technology

FreshService is Endicott’s technological support portal – start here for all questions and to view our FAQs and support articles. If you don’t see the answer you need, please use FreshService to submit a service request.

FreshService Portal

FreshService FAQs

Submit A Service Request

Students use MyEndicott to access Canvas, library databases, Gull Card information, Registrar’s Office information, financial records, and more. MyEndicott is your portal to life as a Gull!

MyEndicott

MyEndicott Login Help

Canvas is Endicott’s Learning Management System (LMS), which allows faculty, students and staff to collaborate and communicate in a variety of ways for courses and other approved campus departments and groups. Additionally, online forums where faculty, staff and students can post topics and responses for discussion can take place 24/7. Chat rooms, web conferencing, online quizzes, tests, and other coursework and assignments, as well as announcements and online grading, are also part of the Canvas LMS.
 
Access Canvas

Canvas Help

All incoming students are required to bring a laptop to campus, and select undergraduate programs have specific hardware requirements. Students may choose to purchase a laptop through our partner Micros Northeast to take advantage of pricing and service incentives. 

Laptop Requirement and Support

Micros Northeast Purchase Program

Endicott uses Gmail for all email services. Students receive an email to set up their Endicott Gmail account prior to Summer Orientation.

To log onto Gmail select the Gmail link. You will need to use your full Endicott email address and the password that you have set up through the Endicott website. If you need to reset your password, select Reset Password.

Email support can be found on the FreshService portal.

All incoming students receive a free copy of Office 365. To receive your Office 365 please visit the FreshService link below.

Students may purchase a variety of software including Adobe Creative Cloud, SPSS, Endnote, and Parallels at discount prices through Endicott partner Kivuto.

Get Office 365    

Kivuto Software Purchase Program

Endicott has a total of six full computer labs, a Cyber Cafe open 24/7, numerous special purpose mini labs for individual departments located throughout the campus, and multiple computer workstations in the library. 

Full Computer Lab List

Students are allowed to bring printers to campus, however they may not be connected wirelessly. Printing on College machines can be paid for using their Gull Card.

Your Gull Card is your official College ID. Treat it like a credit or debit card, and use it to pay for meals and services on and off campus. Learn more about what your Gull Card can do and how to manage your account, add funds, and find a replacement card, over at Student Services.

Gull Card

Student Discount Software

Students are reminded that they must abide by the Information Technology Acceptable Use Policy.

Laptops, smartphones, and tablets should connect to the Wi-Fi network called “EndicottWIFI” for the best wireless internet experience using your Endicott email address and password.

For more detailed instructions on how to connect to the Endicott wireless internet on campus please visit this link for greater detail and picture instructions.