Links and Contacts

Information Technology Help Desk

We are here to assist you with issues that you may be experiencing with your computer. 
Visit us in the lower level of College Hall Monday through Friday from 9 a.m.-5 p.m. or call us at 978-232-2072.

Please look over the 'FAQs' to start. 

TIPS: It is recommended that you bring an Ethernet cord with you to campus. Bring all your documentation and software. Don't forget your operating system disks also (Windows 7, 8 or 8.1, Mac OSX 10, etc.). If you have a problem and need to re-install something, most likely you will need the system disks. If you have a PC that you purchased from a vendor with the Operating System already installed and did not receive any system disks, you need to request them from the vendor. In some cases all of the system software is on a "Recovery Disk" that is provided with the PC - make sure you bring those.

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