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Coronavirus Update

The College will email communications and updates to the Endicott community and also post to this web page. Please consult the following trusted resources for information and advice regarding Coronavirus.

For answers to frequently asked questions, take a look at our FAQ page, updated March 24, 2020.

Our faculty members have been serving as trusted experts, providing sound advice to countless media outlets so that listeners, readers, and viewers get the best information possible when dealing with the multi-faceted challenges this pandemic presents.

Recent communications to the College community are posted below.

Coronavirus Communication Updates

  • April 2, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: April 2, 2020

    SUBJECT: Coronavirus Update, April 2

    Dear Students and Families,

    We, as a community, continue to struggle with the impact of the COVID-19 pandemic that has infiltrated all aspects of our lives—socially, emotionally, financially, academically, and beyond.

    This week, our undergraduate students transitioned to a very different mode of course delivery. Remote learning can be both rewarding and challenging, and certainly is not the same as having quick access to your friends on campus or an in-person conversation with your advisor. I am saddened for each of you, that you were not able to complete this semester­—and in some cases, your senior year­—at your second home, Endicott College.

    As I noted in my update to the campus community on March 24, the College is committed to refunding or crediting the balance of room and board (meal plan) charges to students and families. All residential students who plan to return to campus for the fall 2020 semester will receive a pro-rated credit to their student account that will be applied to their fall room and board charges. Current seniors will receive a pro-rated refund check in the amount of the unused portion of their room and board.

    You likely know that each one of our residence halls is priced at slightly different rates. Also, there are a variety of meal plan options for students to select from each year. Given the individual pricing for every student on campus, the refund or credit amount will be different for each. However, Endicott is committed to reimbursing the unused portion of room and board which equals 45% of the charges incurred for this semester. This equates to nearly $9 million in total refunds and credits to our students.

    The processing of refund checks and credits to accounts will begin on April 15 and will be completed by June 1, 2020. Please keep in mind that the refund or credit will be reduced by any outstanding balances on student accounts.

    I would like to thank you in advance for your patience with this process as the manual calculations of refunds and credits are intense, and our primary concern to date has been the health and well-being of all members of the Endicott College community.

    It is my sincere hope to see all of our seniors back on campus on a future date for the Class of 2020 Commencement ceremony and other related events. I look forward to welcoming back our returning students to campus for the fall semester.

    Until then, please be safe and well.


    Steven R. DiSalvo, Ph.D.

  • March 24, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 24, 2020

    SUBJECT: Coronavirus Update, March 24

    Dear Endicott College Community,

    The activities of the past month on Endicott's campus, and surely around the globe, have been unprecedented, to say the least. I am thankful to our dedicated faculty and staff who have ensured the safe return of our students studying abroad to the U.S., and for the significant work of migrating undergraduate and graduate courses to an online experience, in order to maintain the integrity of an Endicott degree.
    I am proud of our faculty, staff, students, families, alumni, and friends for remaining calm and patient during this time as the conditions around the world change quickly.
    As you now may know, Massachusetts Governor Charlie Baker has issued an emergency order that requires non-essential businesses to close, and an advisory that all Massachusetts residents stay at home. In an effort to do our part in “flattening the curve,” I am sharing with you the following announcements.
    Remote Learning for the Remainder of the Spring 2020 Semester  
    Extending spring break allowed our faculty to effectively move their courses online and prepare for the possibility of course completion in a remote format. Courses will resume online as planned on Monday, March 30 for all undergraduate and graduate programs and continue through the end of the current semester. Faculty will be in touch with students in each of their courses if they have not already done so. Students who may not have access to high-speed internet, or who may live in areas with frequent internet interruptions, should contact their faculty directly, as soon as possible, to develop alternative plans as necessary.
    Room & Board Credit  
    As a result of current events, all returning residential students will receive a pro-rated credit to their student account that will be applied to future charges. Current seniors will receive a pro-rated refund of the unused portion of their room and board. Keeping in mind that every member of the Endicott family is facing adversity since this pandemic has impacted every facet of our world, families will be offered an additional option to apply their room and board credit to the newly established Wings Fund.
    The Wings Fund is a new concept, created at the suggestion of Endicott families to assist returning students most affected by the economic downturn caused by the pandemic. In addition to traditional financial aid, students facing financial hardship, who are at risk of not returning to campus in the fall, may apply to the Wings Fund for assistance. Families interested in supporting the Wings Fund should email the College’s Chief Financial Officer, Tony Ferullo, at
    International students who were unable to return to their homes and currently remain on campus will continue to have access to our grab-and-go meal options at the Callahan Center Dining Hall. 
    Moving Out
    A comprehensive move out plan for residential students has been created and will be communicated to resident students early next week. While details of this plan are not included in this email, the move out process will be orderly and limit the number of people on campus during any given period. The move out process will begin after the stay-at-home advisory is lifted by the Governor. As a reminder, campus remains highly restricted at this time. There will be no access to the residence halls for any unauthorized individuals.
    Faculty & Staff Compensation
    While most of our students may be off-campus, the faculty and staff of Endicott College still provide vital services to the Endicott College community. During this time of uncertainty, Endicott College is committed to ensuring all faculty and staff will continue to receive their normal compensation. Divisional vice presidents will work with their teams to define essential staff to maintain the effective operations of their departments in a way that services our students and community members. We will continue to work remotely until such a time that we receive clearance to return to normal operations.

    The College's executive team and I will work closely to build a budget for the new fiscal year that will reevaluate and prioritize Endicott's needs on July 1, 2020 and beyond.

    Commencement Ceremonies
    As the parent of a current college senior, I recognize the disappointment, anxiety and impact that the pandemic has had on all students, especially our seniors who are so looking forward to the culmination of their academic efforts. We all must remember, however, that our responsibility is to our greater community and the very nature of higher education is one that develops a stronger society, to keep each other safe. We have made the difficult decision to postpone the commencement ceremonies originally scheduled for May. We plan on conferring degrees and to issue electronic versions of diplomas upon completion of coursework. This will allow seniors to complete graduate school applications and apply for employment opportunities.  
    However, we are committed to rescheduling the College's commencement ceremonies at a later date with the pomp and circumstance that is due for such a momentous occasion. More details related to the commencement ceremonies and related activities will be forthcoming.
    Major Events
    Major events on campus, hosted by Endicott College, will be canceled or postponed through May 31, 2020. Future events, including Reunion Weekend, will be evaluated in the coming weeks. A cancelation or postponement message will be sent to event attendees individually in the coming days and weeks.

    Additionally, I want to reiterate Endicott College's commitment to our community. Over the past weeks, the School of Nursing and the Athletics department have donated medical supplies to local hospitals and we have worked closely with Sodexo to offer already purchased food to local food banks and hospitals in need.

    Finally, during this challenging time, I have had the opportunity to reflect on Endicott College’s founding principles and specifically our greatest differentiator—the Endicott Model. When Eleanor Tupper and her husband, George Bierkoe, founded Endicott College in 1939, the Endicott Model was noted as being relevant in an ever-changing world. From the moment first-year students arrived on campus, they would begin thinking about life beyond Endicott College. The pandemic that is circling the globe has forced us to do exactly that. To think about how we adapt our expectations to incorporate new realities, to recognize the need to protect our fellow citizens at the cost of our own inconvenience, and to remain calm and level-headed while facing extraordinary challenges. 
    Whether you call Endicott your alma mater, your home, your workplace, or a destination to visit, we as a community are no strangers to adversity. I am confident this will become just another chapter in the remarkable history of one of America’s most unique colleges.
    Be well and stay safe.

    Steven R. DiSalvo, Ph.D.

  • March 20, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 20, 2020

    SUBJECT: Reflecting on Our First Remote Week

    Dear Endicott College Community,

    We are nearing the end of our first week working from home, and I think we can agree that it’s been a learning experience for us all! These unprecedented times have required us to be agile and accommodating, and I thank you for your flexibility, solidarity, and leadership. We may not be working in the same buildings or even the same towns, but through communication and dedication, we remain focused on our students and how to best provide them with a meaningful college experience despite circumstances.

    Please do your best to stay safe, adhering to the CDC guidelines to protect yourselves and those around you. Take some time this weekend to relax and care for your state of mind—we must all do what we can to maintain a semblance of normality. 

    Come Monday and days following, let’s keep checking in with our students and each other, preparing to resume classes, and maintaining transparency through constant communication. We are all in this together, and I know this community is ready to do whatever we can to help one another.

    Please be smart, be safe, and be proud to be a Gull!


    Steven R. DiSalvo, Ph.D.

  • March 16, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 16, 2020

    SUBJECT: Coronavirus Work From Home (WFH) Policy, March 16

    Dear Endicott College Faculty and Staff,

    As you can imagine, navigating Endicott's response to COVID-19 is difficult given the ever-changing and often conflicting reports that arrive to my office hourly. At this time, we have two priorities on which the College will focus. First, our responsibility to the entire community is to help “flatten the curve” of the Coronavirus spread by ensuring social distancing, as recommended by the Centers for Disease Control and Prevention (CDC). Secondly, we must ensure the successful completion of the semester for our students, be it remotely for the one week currently planned, or for a longer period of time (to be determined later should the need arise).

    I am proud of the entire Endicott community for tempering panic as we move incrementally and take measured steps to ensure the health, safety, and well-being of our students, faculty, and staff. To that end, effective immediately, Endicott College will move to a remote work policy with a planned return on Monday, April 6 at the earliest.

    During this time, the campus will remain open, operated by a rotating personnel schedule. The rotating personnel need is different by division and school. Therefore, each divisional vice president and dean will communicate with their teams by the end of the day today to define the staff needed to continue the College's business operations.

    Staff members not on a rotating schedule are expected to work from home. The College is committed to continuing to pay all employees, without having to use accrued sick, personal, or vacation time during this three-week time period.

    In order to work from home, we understand you may need to retrieve some items such as electronics or files from campus. Please keep in mind the goal of this policy is to maximize social distancing and reduce contact with others. If you do need to return to campus, you must coordinate that return with your supervisor to accomplish this goal.

    If you are on campus now, as you plan your departure, please remember to take your laptop computer, if you have one, and all necessary items to effectively work from home. Before leaving for the day, please familiarize yourself on how to check your office voicemails remotely and plan to do so multiple times daily. Please work with your supervisor to adjust your outgoing voicemail to note that you are working remotely and are checking your voicemails multiple times each day. Phone manuals can be found here. Also, contact the information technology department if you need VPN access into certain systems. These requests will be prioritized based on operational need.

    Information Technology Resources & Information:

    Help Desk can be reached at: 978-232-2072 or

    Academic Technology Resources & Information:
    • Web Conferencing with Zoom: Zoom is available as the standard web conferencing application to any faculty or staff member, school or department, by request. To request access, please create a ticket on Freshservice.
    • Training is available at the Zoom Help Center.
    • Please note that faculty will be relying on Zoom for some online learning as students move to remote courses starting March 30. Staff should use this service during off-peak hours and keep meetings as brief as possible.
    Academic Technology can be reached at 978-232-2282 or

    In order to monitor the number of people on campus, the east and west gate entries to campus will be closed. The main entrance will be opened but monitored and require your Gull Card for entry.

    The majority of our resources in the coming weeks will be dedicated to ensure our students complete their semester successfully and on-time. We will continue to monitor and assess the situation and communicate frequently to the Endicott community and follow the guidelines recommended by the Massachusetts Governor’s office, the Massachusetts Department of Public Health, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO). Please visit these provided links for more information and specifically if you are not feeling well or must self-quarantine.

    These updates reflect Endicott College’s position as of March 16, 2020. In this fluid situation, these policies may require updating in the future with little notice. Please continue to check the website for information or email with specific questions or directions.

    Please remember that the health and well-being of the entire Endicott College community remains a top priority. Be well and safe.


    Steven R. DiSalvo, Ph.D.


  • March 12, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 12, 2020

    SUBJECT: Coronavirus Update, March 12

    Dear Endicott College Community,

    As information regarding Coronavirus disease (COVID-19) proves to be ever-changing, the College leadership team and key officials continue to meet daily to discuss mitigation efforts and the safety of our College and greater community. The College is unaware of anyone in the Endicott community who has tested positive for COVID-19. We continue to follow guidelines recommended by the Massachusetts Governor’s office, the Massachusetts Department of Public Health, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO).

    Considering the information available to us today, the College has made the following decisions. Please note that these decisions are not easy and the College’s leadership team has considered all options and is very cognizant of their impact to students, families, faculty, staff, and the greater Endicott College community.


    Traditional undergraduate students

    • The spring break currently scheduled to begin at the end of classes on Friday, March 13 will be extended through Sunday, March 29. 
    • Remote learning will begin Monday, March 30, and run through at least Friday, April 3. Faculty will contact their classes during the extended spring break week to inform them of the process of remote learning. Students will remain off-campus during this time and should plan to return on Sunday, April 5. Please continue to monitor the Endicott College website for further developments.
    • Students leaving for break should plan to take any necessary materials to continue their studies online along with primary belongings and accessories with them for this extended time period.
    • Students on internships are subject to their employer policies regarding Coronavirus, and should also communicate with their internship coordinator to determine any changes needed in order to successfully complete their internship.
    • Students in nursing clinicals, student teachers, and athletic trainers will be moving to simulation labs and should contact their faculty advisors.
    • Varsity student athletes participating in spring sports will be allowed to remain on campus and compete during the extended spring break and will stay on campus to participate in remote learning starting Monday, March 30. The College will adhere to all developments and guidelines provided by the Commonwealth Coast Conference (CCC) and the NCAA.
    • Club sports will be suspended until further notice.
    • International students currently on campus will be allowed to stay on campus during the extended spring break and participate in remote learning starting on Monday, March 30.
    • Study Abroad (SA) programs have been canceled and the remaining SA students that are out of the United States are now returning home. SA students should continue with their academic plans already received or await contact from the Interim Provost’s office upon their return from their study abroad location.
    • Students who have specific questions or concerns regarding housing during this period should contact Student Affairs and Residence Life:, 978-232-2141. 
    • Registration for fall 2020 classes is still scheduled to begin on Monday, March 23, 2020. Reminder communications will be sent to all students and advisors will be available to students leading up to registration.

    Graduate & Van Loan School students

    • Those currently enrolled in programs that run fully online will remain in these courses and complete as normal. 
    • Effective Monday, March 16, those currently attending classes face-to-face will move to remote learning for the rest of their current terms and terms that start on or before April 3.
    • Students who have specific questions or concerns should contact their faculty advisor.
    • Students studying at the Boston location and veteran students will be contacted by the Dean of the Van Loan School of Professional Studies, Laura Douglass, to develop a course completion plan.

    Faculty & Staff

    • All staff should continue to report to work as usual.
    • All faculty are expected to return to campus on Monday, March 23 to migrate course curriculum to the remote platform for the following week. 
    • If you feel ill, contact your supervisor and do not come to the College.
    • Shuttle service around campus and to the Beverly Depot will be discontinued as of Monday, March 16.
    • Employees who feel that they are at risk due to underlying health conditions (such as heart disease, diabetes, lung disease, pregnancy) should contact their supervisor for additional direction.  


    • Effective immediately, the College is prohibiting all college-related international travel for faculty, staff, and students. 
    • College-related domestic travel considerations will be reviewed on a case-by-case basis with each department’s supervisor.
    • We prefer that students, faculty, and staff limit non-essential travel during spring break.  Should you elect to continue with your travel plans, you must follow the protocols set forth by the CDC for the area to which you have traveled up to and including the 14-day self-quarantine.


    • Effective Sunday, March 15, the College is postponing Endicott-hosted or -sponsored events, with the exception of some varsity athletic competitions. Spectators will be restricted according to NCAA guidelines which note “essential staff and limited family attendance” at athletic events. All event postponements are indefinite until further notice.
    • Misselwood Events and the Wylie Inn and Conference Center will continue to operate as usual, and clients will determine whether or not they wish to hold or cancel an event.

    We will continue to monitor and assess the situation and communicate frequently to the Endicott community.

    These updates reflect Endicott College’s position as of March 12, 2020. In this fluid situation, these policies may require updating in the future with little notice. Please continue to check the website for information.

    Please understand that our primary concern is keeping members of our community safe. Your patience and cooperation is greatly appreciated as the College responds to the growing concerns surrounding Coronavirus.


    Steven R. DiSalvo, Ph.D.


  • March 10, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 10, 2020

    SUBJECT: Coronavirus Response & Planning

    Dear Endicott College Community,

    Since COVID-19, known as Coronavirus, became a global concern in January, we have been tracking its progress daily, meeting internally regarding communications and planning, and alerting our community regularly.

    Our communications and other helpful information will continue to be posted on the Endicott website. Please check the site frequently for updates.

    With spring break travel around the corner, I am writing to share important new policies and guidelines about travel and events as we are intensifying our institutional response. I ask that all faculty, staff, and students read and adhere to these new policies, even though our current risk level remains low.

    We all need to make smart choices to protect our College community’s health and the broader communities beyond our campus, while still maintaining some regularity as we work and learn here on campus.

    Currently, we are operating on the sound advice from experts at the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as peer institutions, while creating travel and event guidelines around Coronavirus.

    Such guidelines represent our understanding and best judgement at this time. We recognize that what we are asking may seem inconvenient, but we do ask for everyone’s cooperation for both your safety and the safety of those around you.

    Study Abroad
    As you may know by now, all Study Abroad (SA) students from Florence, Italy have returned to their homes in the U.S. In light of yesterday’s news that the Spanish government has closed schools, colleges, and universities in Spain, the Office of International Education is working on bringing our SA students who remain in Madrid back to the U.S. as soon as possible. The Madrid students will be returning to their hometowns and under the 14-day self-quarantine restrictions identified by the CDC. Endicott’s SA students who chose to stay abroad in other locations are still in place and we continue to monitor the COVID-19 situation in each country to maintain the safety of all of our students.

    Travel Abroad
    Effective immediately, and in line with recommendations with the Massachusetts Department of Public Health, we are suspending any future international travel for both business reasons and education programs abroad. This is applicable to all faculty, staff, and students.

    Travel in the U.S.
    We ask that each person in our community weigh the pros and cons of traveling domestically now through the end of the semester, and recommend suspending any unnecessary trips until a future date.

    Visitors to Campus
    While prospective students and their families are still invited to visit and tour campus, effective immediately, and through the end of the semester, guests and visitors of current students are not allowed in the residence halls, including overnight guests.

    Visitors from countries that the CDC labels as having “widespread sustained (ongoing) transmission” of COVID-19 are not allowed on campus until they have successfully completed a 14-day self-quarantine.

    Events on Campus
    As of now, we are not cancelling events that are already scheduled on campus. We will continue to monitor the situation and make decisions as necessary. If you have the ability to postpone or virtualize an event, please consider this option. Please know that the College has alternative plans for large-scale events should a cancellation occur.

    For all events, no matter the size:

    • Encourage thorough handwashing
    • Provide hand sanitizer and tissues
    • Minimize communal food
    • Educate attendees about proper precautions
    • Urge those who feel unwell to stay home, or participate online if possible
    • Consider postponing face-to-face meetings, and try using conference calls or virtual programs instead

    Classes & Instructional Meetings
    All academic-related meetings and classes attended by members of the on-campus community can continue to be held as they normally would. We are not cancelling classes. However, should the need to cancel classes arise, Academic Technology has a contingency plan for faculty.

    These policies and procedures reflect Endicott College’s position as of March 10, 2020. In this ever-changing situation, these policies may require updating in the future with little notice. Please continue to check the website for information.

    Please understand that we are taking every precautionary measure to keep members of our community safe. Thank you all for your patience and cooperation as the College responds to the growing concerns surrounding Coronavirus.


    Steven R. DiSalvo, Ph.D.

  • March 3, 2020 Update

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: March 3, 2020

    SUBJECT: Coronavirus Update

    Dear Endicott College Community,

    You have no doubt been watching the news and are seeing daily developments regarding COVID-19, known as Coronavirus. Many colleges are dealing with the impacts of Coronavirus, especially those with study abroad programs.

    Please be assured—we have been actively communicating with students studying abroad, and their parents, since this became a global concern. Our first communication has been posted on the Endicott website. We offered all students studying or interning abroad the option to return to their hometowns, and the Office of International Education has been working with families on travel arrangements for those who chose to return.

    Twenty-one students have returned from Florence, 10 from Spain, and one from Ireland. These students have been advised to follow the recommendation from both the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) that all who have traveled abroad self-quarantine for 14 days after returning home to the U.S. Our health care insurance provider, Blue Cross Blue Shield, has disseminated important information regarding Coronavirus. Please read this information, and practice good, simple hygiene for your safety and the safety of those around you.

    Students who opted to return are receiving a personal academic plan so that they may successfully complete the semester, and also a credit for housing and board expenses.

    The majority of our study abroad students have opted to remain at their international location, and we have advised this group to stay in place for learning and activities, and not travel, go on field trips, or visit highly populated places like museums.

    It is important to note that fears of the outbreak have fueled a wave of xenophobia toward Asian-American populations across the country. While I have not seen or received reports of this happening on campus, I encourage our community not to engage in such behavior and instead focus on practical concerns, while supporting our international students and their respective cultures, as we always have.

    So, I invite you to attend the Endicott College Global Village on Wednesday, March 4, in the Business & Science Center Lobby from 4­–6 p.m. The Intercultural Club and the Office of International Education are collaborating on this global “tour” that will feature food, games, raffle prizes, and music. Let’s celebrate the many cultures here at Endicott, together. I also look forward to hosting our international students for lunch on Friday at the Callahan.

    I want to thank the Office of International Education, academic deans, the Office of the Interim Provost, and the many others who stepped up over these past weeks to quickly and effectively respond to the growing concerns surrounding Coronavirus.

    Should you have further questions, please direct them to the appropriate contact listed below:

    Faculty/Staff/Domestic Students                           
    Brandi Johnson                                                        
    Vice President, Student Affairs                                                                  

    International Students/Families
    Warren Jaferian
    Dean, International Education


    Steven R. DiSalvo, Ph.D.

  • February 25, 2020 Update

    Updated 5 p.m. on Tuesday, February 25 

    FROM: Steven R. DiSalvo, Ph.D., president

    DATE: February 25, 2020

    SUBJECT: Coronavirus Update: Option to Return Home

    Dear Students and Parents,

    Endicott College officials continue to follow news regarding COVID-19, known as the Coronavirus, and are communicating with our international education partners. Student safety is our top concern. Given recent developments in Northern Italy and Florence, we are offering all students the option to return to their hometowns.

    Families who make the decision for their student to return to the U.S. must contact our Office of International Education by sending an email to Endicott College must be aware of your decision to return to the U.S. by this Friday, February 28, noon EST. Upon receiving notification of your decision to return, students must return to the U.S. by no later than March 5.

    Students who choose to return from their international location will not lose the semester academically, as we will work to put each impacted student on a pathway to successfully completing this semester.

    Our goal is to help students return as soon as possible, however, keep in mind that all will be subject to travel reentry protocols established by the World Health Organization (WHO) and Centers for Disease Control (CDC).

    If students decide not to leave their current international location, we advise you to stay in place for activities and learning, and avoid field trips, international or spring break travel or visits to sites that are heavily populated.

    While considering this decision, we encourage you to visit WHO’s Coronavirus web section and the CDC for information that will help you make the most informed decisions possible.

    Please direct any questions or concerns directly to:
    Warren Jaferian
    Dean, Office of International Education


    Steven R. DiSalvo, Ph.D.