Developing the skills to lead
Interning in the hospitality industry helped Michelle develop leadership skills and gain experience in many areas of hotel management, from customer service to behind-the-scenes marketing efforts.
Michelle Scudder’s internship at the Hawthorne Hotel in Salem, Mass. introduced her not only to the exciting dimensions of the hospitality industry but also to the mindset successful leaders need in order to motivate and empower their employees. Michelle’s internship took her from working at the hotel’s front desk to helping manage social media marketing campaigns and special events. The hands-on experiences gave Michelle valuable insight into her areas of interest, along with an understanding of the skills she needs to succeed in a management role. And Scudder is well on her way to developing those leadership skills as a current student in Endicott’s MBA program.