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Hotel Management Program

  • Program Overview

    The increasingly sophisticated hotel business is dynamic, engaging, and interactive and looking for talent like you.

    This major examines the depth and breadth of hotel operations as you acquire leadership and revenue management skills, along with the fiscal responsibility the hotel industry demands. You will explore the exciting aspects of operations in a real-world environment through required internships at some of the world’s top hotel brands, such as Intercontinental, Hyatt, Marriott, Hilton, and Four Seasons.

    A unique feature of this program is the Hotel Operations Practicum where students gain hands-on experience working under the supervision of managers at the Wylie Inn and Conference Center on Campus. Hotel marketing, foodservice and operations are components of this course.

    Upon completion of the degree, you will have the necessary global business knowledge to function in important hotel managerial roles. A hotel is the equivalent of a small corporation. Find yourself as the CEO of your own hotel, touching upon multiple components of hospitality service such as sales and marketing, food and beverage, human resources, accounting, and rooms.

    When studying abroad, you can take advantage of the unique opportunity to receive a Swiss Hotel Management Diploma from the Les Roches School of International Hotel Management in conjunction with the Endicott bachelor's degree.

    Hotel Operations/Consulting Concentration

    Focuses on developing skills necessary for hotel operation based management. Key benchmarking skills for consultancy will help prepare students to meet the rapid changes within the industry and enhance best practice mechanisms.

    Property Management Concentration

    Property managers supervise and maintain investment assets in residential, industrial and commercial properties. The property management concentration is designed to expand student’s knowledge beyond the traditional transient lodging guest with emphasis on longer term property rental and ownership management.

    Hotel Events Sales Concentration

    To gain a competitive advantage as a hotel manager an in depth understanding of the events industry is necessary. Hotel Event Sales will focus on events as part of the hotel revenue stream. All aspects of events from sales, design, development, execution and communication will be explored within the hotel environment.

    Business Concentration

    This concentration will allow student to gain an in-depth specialization in a specific area of business. Example includes marketing, entrepreneurship, and finance. These focus areas will enhance the Hotel degree.

    a man in a business suit sitting on a bench in front of the four seasons hotel
  • Curriculum

    Curriculum Requirements - Total Credits Required: 125 -126


    Freshman - Credits: 32

    • Individual and Society General Education Requirement  (Cr: 3)
    • Quantitative Reasoning General Education Requirement   (Cr: 3)
    • General Education Electives  (Cr: 6)
    • ACC 175 - Financial Accounting (Cr: 3)
    • ENG 111 - Critical Reading and Writing I (Cr: 3)
      Satisfies the Writing Designated Core requirement.
    • ENG 112 - Critical Reading and Writing II (Cr: 3)
      Satisfies the Writing Designated Core requirement.
    • HTM 101 - Foundations of Hospitality Management (Cr: 3)
    • HTM 108 - Rooms Division Management (Cr: 3)
    • HTM 110 - Service Management (Cr: 3)
    • INT 100 - Internship I (Cr: 2)

    Sophomore - Credits: 32-33

    • Literary Perspectives General Education Requirement   (Cr: 3)
    • Science and Technology General Education Requirement  (Cr: 3-4)
    • Values and Ethical Reasoning General Education Requirement  (Cr: 3)
    • Hotel Elective  (Cr: 3)
    • General Education Elective  (Cr: 3)
    • ECN 201 - Macroeconomics (Cr: 3)
      Satisfies Global Issues General Education Requirement
    • HTM 210 - Hotel Operations Practicum (Cr: 3)
    • HTM 213 - Hospitality Sales and Marketing (Cr: 3)
    • HTM 225 - Hospitality Management Accounting (Cr: 3)
    • HTM 250 - Food and Beverage Management (Cr: 3)
    • INT 200 - Internship II (Cr: 2)

    Junior - Credits: 31

    • Aesthetics Awareness and Creative Expression General Education Requirement  (Cr: 3)
    • World Culture General Education Requirement  (Cr: 3)
    • General Education Elective  (Cr: 3)
    • Hotel Electives  (Cr: 6)
    • Elective  (Cr: 3)
    • HTM 302 - Hospitality Research Methods (Cr: 3)
    • HTM 335 - Hotel Revenue Management (Cr: 3)
    • HTM 360 - Hospitality Legal Perspectives (Cr: 3)
    • HTM 374 - Hospitality Organizational Behavior (Cr: 3)
      Satisfies the Writing Designated requirement
    • HTM 379 - Semester Internship Strategies (Cr: 1)

    Senior - Credits: 30

    • Hotel Electives  (Cr: 6)
    • HTM 415 - Hospitality Strategic Management (Cr: 3)
    • HTM 340 - Hotel Asset Management (Cr: 3)
    • HTM 480 - Semester Internship (Cr: 12)
    • HTM 489 - Senior Thesis I (Cr: 3)
    • HTM 490 - Senior Thesis II (Cr: 3)

    Hotel Electives

    Choose five (5) from the following

    • BUS 440 - Topics in Real Estate Seminar (Cr: 3)
    • HTM 140 - Culinary Arts Operations (Cr: 3)
    • HTM 215 - Hospitality Purchasing and Cost Control (Cr: 3)
    • HTM 310 - Hotel Events Sales and Service (Cr: 3)
    • HTM 330 - Hospitality Facilities Design (Cr: 3)
    • HTM 350 - Resort Management (Cr: 3)
    • HTM 355 - Casino Operations (Cr: 3)
    • HTM 370 - Hospitality Entrepreneurship (Cr: 3)
    • HTM 400 - Contemporary Issues in Hospitality (Cr: 3)

    Learning Outcomes

    Upon completion of the hotel program, students will:

    • Demonstrate strong interpersonal and communication skills associated with customer negotiation and active listening.
    • Communicate effectively in written form within the conventions of the discipline.
    • Demonstrate the critical inquiry and analysis skills needed to engage constructively in intellectual discourse within the discipline.
    • Demonstrate effective financial skills including operational hotel and restaurant ratio calculations, SWOT analyses, and management process and styles.
    • Develop the relevant technological skills used in the hotel industry.
    • Apply principles of asset management in terms of hotel ownership and real estate development. 
    • Analyze the elements of hotel revenue management in the context of optimizing the pricing model.

    View academic catalog and learning outcomes
  • Internships and Careers

    An Endicott education means you'll graduate with a degree and a resume.

    Whether you pursue graduate school or embark on your career right away after graduation, we believe that your time at Endicott will prepare you for the next step. Take a look at what our graduates have been up to lately.

    Recent Internships

    • Marriott Long Wharf
    • Country Music Awards
    • MSF Investments
    • North of Boston Convention & Visitor Bureau
    • Rafanelli Events

    Graduate School Acceptances

    • Bentley
    • UNH
    • Duke University
    • UMASS Boston
    • Suffolk University