Hot Line: dial 2072
Off-campus: 978-232-2072
Email: support@endicott.edu
We also offer walk-in support in the Information Technology Department, located in College Hall (ground floor).
Hours: 9 am - 5 pm
Monday through Friday
Looking for more help? Check out our online Help Desk!
FAQs
The Frequently Asked Questions section provides answers to questions that many students and parents have concerning computers and technology here at Endicott.
Endicott College Laptop Requirement
Laptop Settings (proxy on campus/off campus)
The proxy settings must be set if you are on campus and connected to the Student network. If you take your laptop off campus and connect to another network, you will need to deactivate the proxy settings in order to be able to open a web page. These instructions show how to enter the proxy settings and activate/deactivate them in Internet Explorer and MAC OS X.
Updating Virus Scans While Off-Campus
Keeping your computer free from viruses while you are away from Campus is as simple as one, two, three, but you must enable 'Roaming Mode'. instructions/screenshots
Gullnet Self Help
How to use Gullnet, the Endicott College Internet Campus Portal.
Troubleshooting Links and Downloads
Downloading Acrobat Reader, opening PDF files and Word/Excel documents.
Useful Links
We've also listed some Useful Links to help you become better acquainted with the information technology environment at Endicott.
Virus & Security Center
Including Top Viruses, Virus Advisories, Related Links, and updating Trend Micro Antivirus Software while not at Endicott College.
Voicemail - Call Pilot Instructions:
Endicott Students
Faculty and Staff (full-time)
Adjunct Faculty (multi-line phone)
