Faculty/Staff Email FAQs
Answers to common questions:
Q. How do I change my password?
A. Log in to http://fs.endicott.edu and go to Options, and use the Change Password function. This will update your password only in your Faculty/Staff email account. This password is not tied to your library database access.
Q - I have never used the webmail before, but I would like to try. I don't remember my password and would like to reset it.
A - You will need to call the Help Desk to have your password reset.
Q - How much space am I allowed on the new server?
A - The quota is currently set at 200MB.
Q - How do I set up an auto-reply message if I'm going on vacation?
A - Use the Options > Auto-reply page to create a message that will be automatically sent out for you in response to incoming mail. See full instructions in the help files.
Q - What browsers can I use for webmail?
A - You can use current versions of IE and Firefox. Please note that you must have javascript and pop-ups enabled for webmail to work.
Q - Why am I still over quota after I have already deleted old emails?
A - Even though you may have deleted your emails from your folders, including the Trash folder, you must purge the trash from your account. Click the down arrow next to the Delete button, and select "Empty Trash". Over Quota Email
Q - How can I delete ALL of the messages in my inbox, not one page at a time?
A - While it is not possible to delete ALL of the messages at once, you can delete up to 500 emails at a time. Click on Options > Settings and set "Display - Messages Per Page" to 500; press Apply to save the change.
