Links and Contacts

FAQs

Computer

Are computers required at Endicott?
What if I have a computer already?
Should I buy a Windows machine or a Macintosh?
There are so many computer offerings - which configuration should I buy?
Where should I buy the computer?
Can I have my computer delivered to my Residence Hall?
What peripherals do I need? Do I need to have a printer?
What software do I need to buy?
Should I bring all my documentation and software?

Network

If I live on campus, how will I access the Endicott network?
How do I get connected to the network?

More Info

Where can I get support for our use of information technology at Endicott?
What about E-mail accounts?
What if I have questions or want some more information?


Q: Are computers required at Endicott?
All incoming students are required to bring to campus a laptop that meets the specifications of their respective majors. Students may use the specifications to purchase a laptop of their choice, or they may take advantage of the College Laptop Purchase Package. Please note: Students in the Interior Design program and students in the School of Business have specific purchase requirements.
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Q: What if I have a computer already?
We realize that many students may have computers already, and would like to bring these machines to campus. For students other than in Business and Interior Design, this may work. Even if your current machine is not as advanced as what we are advising for new purchases, it may be just fine to do the work you need to do.
However, some levels of machines are simply too old to be of value in today's information technology environment. If your machine is pre-Pentium or pre-PowerMac level, you may actually find it can not work at all with the environment here. As well, more recent operating systems are required - Windows 3.1, 95, 98, DOS, or Mac OS 9 or earlier versions are no longer viable in the Endicott environment - so you'll need to ensure your machine can run the more recent versions. If your computer is below these levels, and if purchase or upgrade is not possible, you can bring it anyway and use it as a "standalone" machine; but expect to rely on the PC Labs in the Library and Art Center for online and general work.
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Q: Should I buy a Windows machine or a Macintosh?
Unless you are entering as a Business or Interior Design student, the choice is strictly up to each user. Both machines are well supported at Endicott. The most useful software packages - word processors, spreadsheets, communication software, and web browsers - perform equally well on both platforms and they look nearly identical regardless of platform. Some academic programs that rely heavily on "business-oriented" software are better served by the Windows platform, and there certainly is more "general-purpose" software being written for this environment. But some academic programs that rely heavily on graphics and multi-media software are better served by the Macintosh platform.
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Q: There are so many computer offerings - which configuration should I buy?
We provide a list of recommended specifications (see the Recommendations section). Of course, a higher-level machine will also allow for more flexibility for the future. We also provide some information about options or upgrades to these standard specifications. Complete details are provided for both Windows and Macintosh machines.
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Q: Where should I buy the computer?
Students may take advantage of the College Laptop Purchase Package, or they may buy a computer from anywhere they'd like, local (Beverly/North Shore area) vendors or national vendors such as Apple, Compaq, Dell, Gateway, and many others.
Students entering as freshmen in Business and Interior Design will be required to follow their specific purchase requirements.
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Q: Can I have my computer delivered to my Residence Hall?
No! But if you would like to have your computer delivered to the Endicott College mailroom, simply specify the following delivery address when ordering your computer: (We recommend that you have your computer shipped to your home. That way you can set it up, test it, and configure it for the Network before getting here. If transporting your PC to Endicott is an issue, then by all means have it sent.)

Endicott College

Your Name - Student

376 Hale St.

Beverly, Ma. 01915

Your computer will be delivered to the mail room in the Callahan Center. You will be responsible for picking it up and getting it to your residence hall. Please note that although the College will take all reasonable precautions, Endicott cannot assume liability for your personal possessions, including computers shipped to the College.
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Q: What peripherals do I need? Do I need to have a printer?
Printers - Having your own printer is convenient. Endicott has public printers available on campus for student use but is usually more convenient to be able to print in your room. Inkjet or laserjet printers can be purchased at various retail outlets (BestBuy, etc) at very reasonable prices. But to put this in perspective, do understand that personally-owned printers are not a necessity. Students may be better served to invest money in a better computer, rather than in a new printer to accompany a less-capable machine, unless their needs and budgets allow for a printer. Setting up and servicing printers (wired or wireless) is the responsibility of the student.
USB Flash Drives and external hard drives are recommended for storing and moving files and backing-up data.
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Q: What software do I need to buy?
Other than those students in the Business and Interior Design Laptop Programs who purchase the required laptop packages, Endicott does not provide any software to students except for Trend Micro Anti-Virus, which is available in everyone's Network Access Packet received during check-in. Students are responsible for bringing or purchasing and installing any software that they need. The PC labs are all running Microsoft Office (Word, Excel, Access, and Powerpoint) which is the recommended Office Suite. You will also need a web browser such as MS Internet Explorer or Netscape Navigator.
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Q: Should I bring all my documentation and software?
Yes! This is very important! Don't forget to bring all of your computer documentation and software with you, especially any that comes with your Ethernet card. If you have a problem getting on the network, the Computing Assistant will need to know exactly what kind of Ethernet card is in the computer and will need the software that came with the card in order to get it working properly.
Don't forget your operating system disks also (Windows XP/Vista, Mac OS X, etc.). If you have a problem and need to re-install something, most likely you will need the system disks. If you have a PC that you purchased from a vendor with the Operating System already installed and did not receive any system disks, you need to request them from the vendor. In some cases all of the system software is on a "Recovery Disk" that is provided with the PC - make sure you bring those.
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Q: If I live on campus, how will I access the Endicott network?
IMPORTANT: You will need to purchase a Cat5 (category 5) patch cable with an RJ45 connector. You need the patch cable to connect your Ethernet card to the network data jack in your room. We recommend getting a long patch cable (20 - 25 feet) that will give you more flexibility in locating your PC in your room.
If you live in the Residence halls, you have your own private network. It's always available, there's no limit to the amount of time you can use, and it's part of your technology fee. In order to use this connection you MUST have an Ethernet card installed in your computer.
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Q: How do I get connected to the network?
If you have an Ethernet port on your laptop and have configured your laptop for Endicott Network access, all you will need to do is to connect your laptop to one of the data jack connections on the wall in your room. You will need a Cat5 (Category 5) patch cable with an RJ45 connector to connect from the Ethernet card jack to the Data jack. To configure your laptop for Endicott Network access, simply follow the instructions in your Network Access Packet.
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Q: Where can I get support for our use of information technology at Endicott?
You will be able to get help from several different sources; the Information Technology Help Desk Hot line (x2072), email support (support@endicott.edu) the PC Labs Help Desks (In both the Library and Art Center), our new on-line support web pages, Residence Hall Computer Assistants, and walk-in support in the Information Technology Department.
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Q: What about email accounts?
All new students will receive a letter which contains information about their email account. All email accounts will be set up by mid-August. We are using a web-based email system. So, if you have Internet access from home, all you need to do is to point your browser to "mail.endicott.edu" and login with your username and password and you will able to use your account. With web-based email, you can check your email account from anywhere in the world that has Internet access.
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Q: What if I have questions or want some more information?
If this web page doesn't answer your question, You can also drop us a line via email at support@endicott.edu, or call us Monday-Friday 9am-5pm at (978) 232-2072. 

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